About MapGaps

MapGaps provides a consulting service to banks and credit unions to help understand your digital banking reports on a much deeper level than just the raw data. Telling your story is made easy with our services.  We will be able to identify your successes, gaps, product performance and end user engagement by provided a detailed report and presentation.

Jill Names- Founder of MAPGAPS

I have over 20 years of experience in the banking industry at superregional banks and community banks.  My experience comes from digital banking, digital engagement, customer success, product management, information systems, data analytics, strategy, implementation, retail, business and mortgage.  I am passionate about increasing digital banking usage and product performance.